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IMPORTANT: Security on all XPLAN accounts is improving to ensure your client data is kept safe. Two Factor Authentication is one of these improvements. Please ensure you set up two factor authentication at your earliest convenience.
For more information on how to do this, please see click here.
If you require assistance please contact the Adviser Support Team on 0800 470 1269.
XPLAN Downtime FRIDAY 29TH November to SUNDAY 1st December.
There is a major change being released into XPLAN which means that the system will not be available between 19:00 on FRIDAY 29th November to 16:00 on SUNDAY 1st December. This window has been extended to introduce the New Business Wizard and the amount of work involved in this important change.
During these times XPLAN, CommPay and XPM will be unavailable to use.
We Apologise in advance for any inconvenience caused and thank you for your understanding.